SpotMe is a B2B event platform that empowers enterprises to deliver high-quality event experiences across in-person, virtual, and hybrid formats.
Our support team is the first line of defense and delight, ensuring mission-critical events run seamlessly.

Objectives:

In your first month, complete onboarding and manage 200+ customer conversations with precision.
In your first 3 months, handle high-volume chats and exceed CSAT targets while joining on-call rotation.
In your first 6 months, become a recognized product expert and proactively improve documentation and workflows.

Requirements:

You bring rapid analytical troubleshooting skills and technical curiosity.
You excel in multitasking, empathy, resilience, and cross-team collaboration.

SpotMe

SpotMe is a B2B event platform that helps enterprises deliver CRM-connected experiences across in-person, virtual, hybrid events, and webinars. They operate with a global team and emphasize customer support as a competitive advantage.

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