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Key Responsibilities:

  • Assist with medical record documentation requests and leverage medical management system to initiate case/authorizations.
  • Conduct fax, telephone, and written communications to members/providers regarding UM/CM status.
  • Support administrative functions for community events and accurately document interventions.

Qualifications:

  • Minimum 2 years experience in the medical field or managed care clinical department.
  • High School Diploma required; continued education preferred.
  • Strong organizational, time management, and communication skills.

Skills and Knowledge:

  • Proficient in Microsoft Office applications.
  • Working knowledge of medical terminology and health insurance industry.
  • Knowledge of regulatory and accreditation standards (e.g., NCQA, CMS).

About the Role:

  • Remote position based in Pennsylvania.
  • Supports compliance and performance through report monitoring and assigned tasks.
  • Promotes personal growth through training and corporate development.

Capital Blue Cross

Capital Blue Cross is a health insurance provider dedicated to improving the health and well-being of its members and communities. They are recognized as one of the "Best Places to Work in PA" with a culture focused on support, flexibility, and community involvement.

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