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What you'll do:
- Assist 1099 service partners with onboarding and account management.
- Monitor service dashboards and proactively reach out for real-time support.
- Respond to delivery partner inquiries on Gladly via phone, e-mail, and text.
What you'll need:
- Demonstrate empathy, patience, and the ability to take initiative on doing the right thing for the service partner
- Strong critical thinking skills to resolve potentially difficult situations
- Strong analytical, listening, writing, and oral skills in English
Fetch
Fetch redefines multifamily living through package delivery, valet trash, Fetch Market, and Fetch Storage. They combine logistics, technology, and hospitality to shape the future of multifamily living and are operating nationwide with rapid growth ahead.