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Key Responsibilities:

  • Follow up with field employees on timesheet submissions, PTO entries, and sick time
  • Validate weekly mileage and hours submitted per policy
  • Maintain support metrics and deliver weekly exception reports

Workforce Operations & Reporting:

  • Track training completion and annual compliance
  • Prepare weekly and monthly operational reports
  • Maintain dashboards and workforce metrics

Escalation & Program Support:

  • Manage administrative escalation trackers
  • Route non-clinical issues to appropriate teams
  • Maintain SOPs and track project milestones

Sprinter Health

Sprinter Health expands healthcare access by reimagining the patient experience at home, powered by technology. We have a rapidly growing team backed by a16z, General Catalyst, GV, and Accel, serving 1M+ patients across 15+ states.

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