Cloudbeds is transforming hospitality with a platform powering properties in 150 countries and processing billions in bookings annually.
We are a remote-first company with over 650 employees across 40+ countries, fostering innovation and diversity.

How You'll Make an Impact:

As a Customer Support Coach, you will be the voice of our customers, resolving issues across multiple channels.
You will create training materials and update support resources to ensure a seamless experience for hotel partners.

What You Bring to the Team:

You bring at least 1 year of hospitality experience in roles like Front Desk or Revenue Manager.
You have excellent communication and problem-solving skills, with a positive attitude and learning agility.

What to Expect - Your Journey with Us:

You'll join a dynamic remote team of over 60 global support professionals dedicated to exceptional customer experiences.
You'll have access to professional development, home office stipend, and fully paid parental leave.

Cloudbeds

Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. We are a remote team of over 650 employees across 40+ countries, with a culture of innovation, diversity, and collaboration.

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