Enterprise Customer Success Manager

Transcend

Remote regions

US

Salary range

$124,000–$153,000/yr

Benefits

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Customer Strategy & AI Activation:

  • Own the post-implementation experience for up to 65 accounts.
  • Guide customers to leverage Transcend to unblock and accelerate their AI initiatives.

Drive Retention & Expansion:

  • Proactively identify opportunities for customers to scale.
  • Influence decision-making at the executive level to consistently exceed retention and expansion targets.

Strategic Communication:

  • Lead Business Reviews for C-suite stakeholders.
  • Translate complex technical “guardrails” into business growth and trust-building narratives.

Why Join Us:

  • Impactful Work: Turning data privacy principles into exercisable human rights.
  • Autonomy and Growth: You will have the trust and autonomy to drive initiatives.

Transcend

Transcend is building the privacy platform that easily embeds privacy into your entire tech stack. They are backed by top-tier investors and serve some of the world's most iconic brands, with an ambitious and passionate team that enjoys tackling important future-focused problems.

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