Senior Enterprise Engagement Manager (f/m/d)
Remote regions
GermanyBenefits
6w PTO
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Your Mission:
- Join us in reimagining customer experience with Agentic AI.
- Guide forward-thinking organizations through their AI and CX transformation.
- Unlock long-term business value for each client.
In This Role You Will:
- Act as the strategic advisor for enterprise clients.
- Drive customer outcomes and own success plans.
- Oversee implementations and manage cross-functional teams.
What You Bring to the Table:
- Experience in Customer Success, Consulting or Account Management.
- Proven track record of converting operational success into commercial opportunity and growth.
- Excellent communication and presentation skills in German and English.
Parloa
Parloa is a fast-growing startup in the world of Generative AI and customer service, offering a voice-first GenAI platform for contact centers. They employ over 400+ people in Berlin, Munich, and New York and are expanding globally.