Source Job

• Be responsible for attaining new logos by generating pipeline, working on tenders and negotiating complex deals.
• Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their business.
• Develop and execute a comprehensive sales strategy to attain new logos in a defined account list within Germany.

Parloa is a fast-growing startup in the world of Generative AI and customer service. They employ over 400+ people in Berlin, Munich, and New York with a dynamic and innovative team that’s revolutionizing an entire industry.

• Onboarding customers by teaching lawyers and legal professionals how AI can superpower their legal research.
• Drive adoption by collaborating with management/executives to ensure adoption and success.
• Foster growth by identifying expansion opportunities and collaborating with the team to expand the presence at existing customers.

Pandektes aims to become the leading platform for legal research, making legal knowledge accessible quickly and efficiently. The company has raised over €4 million, serves over 150 customers, and has a growing team of 25 people based in Copenhagen, Frankfurt, Berlin, Cologne and Hamburg.

• Own gross revenue retention across your book of business.
• Define and communicate a clear customer success strategy aligned to their goals.
• Lead executive engagement, stakeholder mapping, and success planning to drive measurable outcomes.

CoLab helps engineering teams bring life-changing products to the world years sooner. Their platform is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations. They cater to the largest engineering organizations in the world.

• Partner with customers to drive adoption of AI, speech, and developer tools.
• Administer onboarding, enablement, and best practices to ensure successful product deployment.
• Own commercial outcomes for assigned accounts, including renewals, upsells, and cross-sell opportunities.

Jobgether is a platform that helps job seekers find employment. They focus on AI-powered matching processes to ensure applications are reviewed quickly, objectively, and fairly.

• Drive customer adoption of the platform and its tools across Western Europe.
• Administer onboarding and enablement tactics while advising on best practices.
• Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.

• Drive adoption of the audio AI platform across Southern Europe.
• Analyze product usage and performance to identify and address issues.
• Identify expansion opportunities and drive renewals and upsells.

Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Serve as the main contact for assigned customers, ensuring continuous and proactive communication.
• Build and maintain strong, long-term customer relationships based on trust and mutual success.
• Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Drive customer adoption of the platform across core speech models and creative tools.
• Administer onboarding and enablement strategies for diverse products.
• Analyze product usage to identify friction points and unblock adoption.

Jobgether is a platform that uses AI-powered matching process to ensure the applications are reviewed quickly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Take charge of the entire customer lifecycle, from initial setup to renewal.
• Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
• Create educational content for our help center and online resources to better support our users.

airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.

• Drive customer adoption of the platform and its tools across Western Europe.
• Administer onboarding and enablement tactics while advising on best practices.
• Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered platform that connects job seekers with employers. They focus on ensuring applications are reviewed quickly, objectively, and fairly against core requirements.

• The Customer Success Manager acts as an advocate for customers.
• You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
• Ensure customers are technically healthy and obtain maximum value from their investment.

ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

• Partners directly with customers across Southern Europe to drive adoption of the ElevenLabs platform.
• Administers onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.
• Analyzes product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use their technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.

• Own the success of a portfolio of Tier 0/1 enterprise accounts.
• Be explicitly accountable for renewals, expansion, NRR (targeting 130%+), and Customer Success Plans.
• Drive adoption, value realization, and long-term growth using MEDDPICC and Command of the Message.

TheyDo's AI-powered journey management platform helps enterprises align around their customers. Since 2019, global leaders across industries have trusted TheyDo to scale journey management and deliver measurable impact; the fully remote team of 30+ nationalities across 27 countries is backed by $50M from top-tier investors and is united by a customer-led, people-first culture.

• Identifies potentials in migration and transition projects.
• Drives the market launch of managed service products.
• Develops new offers that meet the needs of customers.

Public Cloud Group (PCG) helps companies modernize, secure, and future-proof their IT landscapes in the cloud. With almost 500 cloud experts at 21 locations within Europe, they are continuing to grow and are looking for individuals to contribute their know-how to PCG DACH.

• Advising on agent design, personas, conversation flows, and tool integrations.
• Guiding customers through best practices for deploying and scaling agents.
• Analyzing agent performance data and conversational logs to identify optimization opportunities.

ElevenLabs is a research and product company defining the frontier of audio AI, with millions using their tools. In January 2025, they raised a $180 million Series C round, valuing the company at $3.3 billion, which doubled to $6.6 billion by September 2025.

• Lead strategic account planning and multi-year execution for assigned enterprise customers in DACH.
• Establish and grow trusted relationships with executive stakeholders across business, engineering, and IT.
• Drive alignment across sales, customer success, engineering, legal, and partner teams for high-impact engagement.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Ensure customer success by driving full value realization of the Segment platform.
• Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
• Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.

Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.

• Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management.
• Act as a trusted advisor and advocate internally by working cross-functionally to deliver on customers' needs.
• Build and maintain strong relationships with key stakeholders and influencers at our client.

Federato is on a mission to defend the right to efficient, equitable insurance for all by enabling insurers to provide affordable coverage to people and organizations facing issues like the climate crisis and cyber-attacks. They are well funded by those behind Salesforce, Veeva, Zoom, and Box, and their AI/ML-driven platform helps insurance companies optimize their portfolio of risks.

• Own AI Agent outcomes for customers, defining and delivering impactful metrics.
• Manage AI Agent deployment lifecycle, from scoping to post-launch optimization.
• Serve as the AI Agent SME for EMEA Sales, ensuring technical feasibility.

Cresta aims to transform customer conversations into a competitive advantage in the contact center. They are recognized by Forbes and Bain Consulting as one of the top private AI companies in the world, with backing from Andreessen Horowitz, Greylock Partners, and Sequoia.

• Manage Enterprise customer relationships with high-value customers.
• Become a Dovetail expert to onboard new customers successfully.
• Drive renewals, retention, and track core customer metrics.

Dovetail is on a mission to improve the quality of everything with its AI-native customer intelligence platform. They help thousands of teams bring together customer insights and empower them to build better products, services, and experiences.