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Europe 5w PTO

  • Onboarding customers by teaching lawyers and legal professionals how AI can superpower their legal research.
  • Drive adoption by collaborating with management/executives to ensure adoption and success.
  • Foster growth by identifying expansion opportunities and collaborating with the team to expand the presence at existing customers.

Customer Success Communication AI German English

20 jobs similar to Customer Success Manager

Jobs ranked by similarity.

Europe

  • Drive adoption of the audio AI platform across Southern Europe.
  • Analyze product usage and performance to identify and address issues.
  • Identify expansion opportunities and drive renewals and upsells.

Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe

  • Drive customer adoption of the platform and its tools across Western Europe.
  • Administer onboarding and enablement tactics while advising on best practices.
  • Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered platform that connects job seekers with employers. They focus on ensuring applications are reviewed quickly, objectively, and fairly against core requirements.

Latin America Europe

  • Drive customer adoption of the platform and its tools across Western Europe.
  • Administer onboarding and enablement tactics while advising on best practices.
  • Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.

North America

  • Drive customer adoption of the platform across core speech models and creative tools.
  • Administer onboarding and enablement strategies for diverse products.
  • Analyze product usage to identify friction points and unblock adoption.

Jobgether is a platform that uses AI-powered matching process to ensure the applications are reviewed quickly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe

  • Take charge of the entire customer lifecycle, from initial setup to renewal.
  • Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
  • Create educational content for our help center and online resources to better support our users.

airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.

Global

  • Partners directly with customers across Southern Europe to drive adoption of the ElevenLabs platform.
  • Administers onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.
  • Analyzes product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use their technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.

North America

  • The Customer Success Manager acts as an advocate for customers.
  • You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
  • Ensure customers are technically healthy and obtain maximum value from their investment.

ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

US

  • Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans.
  • Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps).
  • Champion adoption of HighLevel’s AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness.

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.

Brazil

  • Proactively manage customer health through intentional and outcome-driven engagement.
  • Drive product adoption acceleration and articulate clear ROI to customers.
  • Strengthen relationships and provide tailored advice on product fit and configuration.

Jobgether is an AI-powered platform helping candidates get visibility. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US Unlimited PTO

  • Develop and execute tailored onboarding plans to ensure customer success and long-term adoption.
  • Serve as a trusted advisor, helping customers improve operational efficiency and demonstrating clear ROI.
  • Drive customer retention, expansions, and net revenue growth through proactive engagement.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They use AI tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

Europe Unlimited PTO

  • Drive adoption of communication APIs and foster strong customer relationships.
  • Develop success plans and align API solutions to drive business value.
  • Identify upsell and cross-sell opportunities to drive revenue growth and customer retention.

Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities.

US

  • Build and develop relationships with senior executives in business and IT.
  • Identify critical needs of customers and mapping appropriate resources cross-functionally.
  • Lead the new customer onboarding program and work with core Snorkel AI technical teams.

Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They are on a mission to democratize AI by building the definitive AI data development platform.

Europe

  • Own the customer onboarding experience, drive product adoption, and ensure customers realize ongoing business value from the Torq platform.
  • Act as a trusted advisor to customer stakeholders, partners, and sponsors to align product capabilities with evolving business and security needs.
  • Monitor and analyze key customer success metrics, including customer satisfaction, adoption, engagement, renewal likelihood, and expansion opportunities.

Torq's brand attracts attention in cybersecurity with solutions like agentic AI security. With $70M in Series C funding, the company has experienced 200% employee growth and 300% revenue growth in 2024, and is recognized as a top startup employer.

  • Map the customer journey and identify where AI can have the highest impact.
  • Build and test workflows using low-code/no-code tools, integrating LLMs to automate tasks.
  • Reduce manual ticket volume and transform support interactions into revenue opportunities.

Docplanner Group's mission is to help people live longer, healthier lives. It is the world’s largest healthcare platform, connecting 24 million patients with 280k doctors across 13 countries through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda. The company has over 3,000 employees and is backed by leading VC funds.

Germany 6w PTO

  • Be responsible for attaining new logos by generating pipeline, working on tenders and negotiating complex deals.
  • Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their business.
  • Develop and execute a comprehensive sales strategy to attain new logos in a defined account list within Germany.

Parloa is a fast-growing startup in the world of Generative AI and customer service. They employ over 400+ people in Berlin, Munich, and New York with a dynamic and innovative team that’s revolutionizing an entire industry.

Europe 6w PTO

  • Act as the trusted advisor for key accounts, building and maintaining strong relationships.
  • Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction.
  • Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts.

NavVis is a technologically-focused, global leader in reality capture and digital factory solutions which helps organizations make smarter decisions.

$115,000–$161,500/yr
US Canada

Build strong working relationships with customers, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals and workflows to guide them toward meaningful wins. Bring clear, organized customer insights back to the business to help improve our product and processes.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust and transparency.

$147,300–$257,800/yr
North America Canada

  • Turn customer insights into action by shaping how internal teams and Partner implementers unlock AI capabilities and deploy best practices.
  • Arm scale teams with the insights and materials they need to win, then amplify our product suite through high-impact enablement events.
  • Translate what customers need into product development that hits the mark every time.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They seamlessly connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Europe

  • Strategically develop existing customers by establishing long-term business relationships and identifying opportunities for up- and cross-selling
  • Manage your own portfolio of clients making sure they get the most value out of our solution
  • Listen to your customers and communicate their feedback to ensure our products and services meet their needs

Ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. Ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions.

North America Canada

The role is to act as an advocate for our customers. Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products. Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.