Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
Help drive the operational cadence of various businesses and functions.
Develop project scopes and objectives, involving all relevant stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.
Partner with Customer Success leadership to understand evolving needs, priorities, and pain points across the post-sales organization.
Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams.
Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency gains, and customer outcomes.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying security. They empower companies to practice better security and prove it with ease and have a kind and talented team, with many succeeding without prior security experience.
Lead and manage AI program execution and data creation projects.
Translate complex objectives into clear milestones and measurable impact.
Conduct regular spot checks and quality reviews of output to ensure data meets client standards.
SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. They specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses.
Review and map existing workflows for downloading, uploading, and processing reports.
Reduce manual work and mistakes through automation and AI validation.
Build AI agents trained on our internal guides, documentation, datasets, and historical Slack conversations.
GNO Partners helps Amazon FBA sellers scale their businesses by implementing proven systems and strategies. Their fully remote team of experts has worked with over 600 brands and is currently partnered with more than 300 active clients.
Conduct discovery sessions to understand customer environment, business challenges, and constraints.
Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life.
Lead workshops and demonstrations for C-level executives and business stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They seamlessly connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Identify and prioritize opportunities to apply agentic AI and workflow automation across business functions.
Partner with teams to map current processes and reimagine them through AI-enhanced workflows.
Implement and customize autonomous agent platforms and orchestration tools (without needing to build models from scratch).
MedeAnalytics is an innovation-focused company that has been working to reimagine healthcare through data for three decades. They leverage AI and data to deliver actionable insights to support payers, providers, employers, and public entities navigating healthcare.
Drive the vision and roadmap for a Customer Service and Operations Platform.
Lead the discovery and implementation of process improvements and automation opportunities.
Identify high-impact use cases for generative and predictive AI.
EzCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. They provide flexible and scalable solutions and also enables companies to manage their food spend in a single, customizable platform.
Partner directly with customers to deploy and configure AI agents for clinical documentation, scheduling, billing, communications, and workflow automation
Maintain AI governance frameworks that ensure safe, reliable agent operations in production healthcare environments
Work hands-on with foundation model APIs (OpenAI, Claude, Gemini) and the Canvas SDK to troubleshoot and optimize agent behavior
We're accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest challenges. We are institutionally backed and funded by notable health tech companies.
Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
Implement scalable processes or solutions that help us effectively plan and manage multiple UX projects to meet our objectives.
Ensure transparency, alignment and clear communication of design program status and overall resourcing across the portfolio to key product development stakeholders.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints.
Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform.
Build detailed solution blueprints — workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey.
The Customer Success Manager acts as an advocate for customers.
You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
Ensure customers are technically healthy and obtain maximum value from their investment.
ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Design, develop, and deploy automation workflows that reduce manual effort and improve accuracy across back-office functions.
Apply artificial intelligence, machine learning, and modern automation tools to solve complex operational challenges and unlock new efficiencies.
Collaborate with Client Operations, Finance, People, and other G&A teams to identify automation opportunities, gather requirements, and deliver solutions.
Engine is transforming business travel into something personalized, rewarding, and simple. They are building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place and more than 20,000 companies already rely on Engine.
Improve the AI agent by monitoring responses, validating accuracy, and strengthening the human-in-the-loop framework.
Build the skills of CSRs and Leads so they can coach the bot and work effectively in an AI-supported workflow.
Lead change management to ensure CSRs feel equipped, informed, and engaged in continuous AI improvement.
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. The company's mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through connected and engaged teams.
Drive customer adoption of the platform and its tools across Western Europe.
Administer onboarding and enablement tactics while advising on best practices.
Analyze product usage and performance to identify and resolve friction points.
Jobgether is an AI-powered platform that connects job seekers with employers. They focus on ensuring applications are reviewed quickly, objectively, and fairly against core requirements.
Lead and grow a global CX team by recruiting, coaching, and developing high-performing agents and leads.
Optimize Zendesk workflows, macros, automations, triggers, and dashboards to ensure efficiency and consistent experiences.
Collaborate with Product, Operations, and Engineering to turn insights into product and operational improvements.
Firstbase, part of AppDirect, provides the infrastructure that makes remote and hybrid work possible. They offer businesses the ability to instantly support remote workers with the physical goods they need and give workers the ability to pick and choose what they need. They power millions of subscriptions worldwide for organizations with a values-driven culture.
Partners directly with customers across Southern Europe to drive adoption of the ElevenLabs platform.
Administers onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.
Analyzes product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.
ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use their technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.
Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans.
Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps).
Champion adoption of HighLevel’s AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness.
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.
Lead end-to-end product development for our AI-powered Support agent, as well as our internal product for the Support team.
Own product discovery and delivery from strategy to execution, aligning cross-functional teams across Engineering, Design, and GTM stakeholders.
Define and execute the roadmap for improving support efficiency and productivity, balancing short-term wins with long-term innovation, in service of our AI-powered customer journey vision.
Jobber transforms the way service is delivered through technology, helping small home service businesses quote, schedule, invoice, and collect payments. They are known for their culture of transparency, inclusivity, collaboration, and innovation.
Provides business and/or technical leadership with Consultants, Customers, and Partners.
Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed
ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Partner with Business Unit leaders to understand opportunities for AI agents and automation.
Configure and implement AI agents, including intents, knowledge sources and user experiences.
Define and track KPIs such as time saved and user satisfaction and recommend improvements.
Restaurant365 provides an end-to-end accounting and operations cloud software platform for restaurants. They empower restaurant operators with actionable insights and are growing rapidly.