Partner with Customer Success leadership to understand evolving needs, priorities, and pain points across the post-sales organization.
Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams.
Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency gains, and customer outcomes.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying security. They empower companies to practice better security and prove it with ease and have a kind and talented team, with many succeeding without prior security experience.
Conduct deep-dive analyses to quantify toil, friction, and bottleneck costs.
Design, implement, and test the future-state, AI-first architecture.
Identify, define, champion, and help implement practical use cases for AI and automation.
RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data and delivers it to public safety agencies. They are in an exciting phase of growth, welcoming new members from across the globe to their mission-driven, ambitious, and inclusive team.
Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
Help drive the operational cadence of various businesses and functions.
Develop project scopes and objectives, involving all relevant stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.
Identify and resolve bottlenecks in business processes across departments.
Develop dashboards and reports for key business metrics.
Lead cross-functional projects to improve business performance.
Federato enables insurers to provide affordable coverage to people and organizations facing the issues of today, and is funded by those behind Salesforce, Veeva, Zoom, Box, etc.
You will be the technical backbone and community catalyst of LEONI’s global AI and citizen development initiative. Provide tools, training, and technical expertise to enable innovation and automation at scale. Engage and support users to maximize adoption and impact.
LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry with around 87,000 employees.
Develop automation workflows, optimize infrastructure tools, and drive operational efficiency. Implement AI-powered solutions that integrate with enterprise systems. Design, develop, and deploy automation scripts and tools to replace manual tasks.
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation, headquartered in Tempe, Arizona and Dallas, Texas.
Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Lead intelligent automation initiatives across a technology-driven organization. Design, implement, and maintain AI-powered solutions, and seamless integrations across departments. Partner with department leaders to identify workflow bottlenecks and high-impact opportunities for automation.
This position is posted by Jobgether on behalf of a partner company.
Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Lead the strategy, delivery, and governance of automation and AI solutions that solve real business problems and drive operational efficiency.
Oversee a small team of developers and analysts, partner closely with various departments, and scale BOTs and AI capabilities.
Drive continuous improvement opportunities for processes, procedures, and strategic goals; lead process re-engineering where needed.
Crum & Forster provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies and enjoys a financial strength rating of "A+" by AM Best.
Design, develop, test, and deploy Robotic Process Automation (RPA) solutions using UIPath, integrating agentic AI elements.
Collaborate with business analysts and stakeholders to gather and analyze requirements, understanding current processes to identify automation.
Conduct testing on RPA solutions and agentic AI integrations to ensure accuracy, efficiency, and reliability.
Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that delivers IT, professional, and environmental solutions to advance the missions of federal, state, and tribal government agencies. As thought leaders and innovators, their team of specialists build client-centric solutions that solve critical challenges faced by defense, civilian, and healthcare organizations.
Partner with Business Unit leaders to understand opportunities for AI agents and automation.
Configure and implement AI agents, including intents, knowledge sources and user experiences.
Define and track KPIs such as time saved and user satisfaction and recommend improvements.
Restaurant365 provides an end-to-end accounting and operations cloud software platform for restaurants. They empower restaurant operators with actionable insights and are growing rapidly.
Identify areas of risk and takes steps to prevent customer or revenue churn. Responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans. Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Lead domain-specific model optimization using PEFT (LoRA/QLoRA) and knowledge distillation to balance cost, latency, and reasoning capability.
Build next-gen Retrieval-Augmented Generation pipelines using hybrid search, cross-encoders, and self-correcting retrieval loops.
Design and deploy multi-agent systems using frameworks like LangGraph or CrewAI, enabling autonomous task planning and tool-use (Function Calling).
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Develop and execute change management plans for AI and digital transformation initiatives.
Conduct stakeholder analysis, impact assessments, and readiness evaluations.
Deliver communication materials, job aids, training content, and engagement activities.
SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification.
Review and map existing workflows for downloading, uploading, and processing reports.
Reduce manual work and mistakes through automation and AI validation.
Build AI agents trained on our internal guides, documentation, datasets, and historical Slack conversations.
GNO Partners helps Amazon FBA sellers scale their businesses by implementing proven systems and strategies. Their fully remote team of experts has worked with over 600 brands and is currently partnered with more than 300 active clients.
Lead enterprise-scale AI transformation programs for top-tier clients. Work directly with Business executives, Architects, Data/AI teams. Shape and execute AI initiatives end-to-end.