Source Job

Europe

  • Strategically develop existing customers by establishing long-term business relationships and identifying opportunities for up- and cross-selling
  • Manage your own portfolio of clients making sure they get the most value out of our solution
  • Listen to your customers and communicate their feedback to ensure our products and services meet their needs

SaaS Sales B2B ERP EDI

20 jobs similar to New Customer Success Manager EMEA (remote) (f/m/d)

Jobs ranked by similarity.

Europe

  • Take charge of the entire customer lifecycle, from initial setup to renewal.
  • Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
  • Create educational content for our help center and online resources to better support our users.

airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.

Europe Unlimited PTO

Own the full sales cycle and exceed revenue targets. Identify and engage high-potential prospects aligned with Drata’s ICP. Build and manage a healthy pipeline while developing expertise in your assigned region.

Drata helps companies earn and keep the trust of their users, customers, partners, and prospects.

Europe

Drive new business and growth within Commercial and mid-market-sized prospects. Develop tailored strategies to break into and expand accounts. Build a territory in the EMEA region and play a key role in shaping Glean’s presence.

Glean is the Work AI platform that helps everyone work smarter with AI.

US

Own a portfolio from our Global customers and work with a cross-commodity portfolio providing a first-class customer experience. Build and maintain strong, long-term relationships with Fastmarkets' Strategic accounts, acting as a trusted partner to understand their needs and align solutions that drive value. Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision.

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities.

Europe

  • Own the customer onboarding experience, drive product adoption, and ensure customers realize ongoing business value from the Torq platform.
  • Act as a trusted advisor to customer stakeholders, partners, and sponsors to align product capabilities with evolving business and security needs.
  • Monitor and analyze key customer success metrics, including customer satisfaction, adoption, engagement, renewal likelihood, and expansion opportunities.

Torq's brand attracts attention in cybersecurity with solutions like agentic AI security. With $70M in Series C funding, the company has experienced 200% employee growth and 300% revenue growth in 2024, and is recognized as a top startup employer.

$45,393–$55,125/yr
Europe

  • Work primarily to bring in new deals through Outbound prospecting
  • Collaborate with Account Executives, as well as members of our Marketing, Strategy, and RevOps teams, to develop new strategies to build our sales pipeline and grow our business
  • Use prospecting tools to research accounts, identify key contacts and craft targeted messaging

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. They are a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.

Europe 6w PTO

  • Own the post-sales journey of our customers from handover to onboarding, usage, renewals, and upsells within the defined scope
  • Connect with our customers and strategically develop your customer base through pro-active outreach, on-site visits, dedicated events such as webinars and roundtables, or publication of whitepapers
  • Represent us at customer events and our own regional meetups

SPARETECH aims to empower the zero-waste industrial sharing economy by enabling maintenance and procurement teams to reduce MRO spend and optimize inventory. The company is backed by Insight Partners and has an inclusive and collaborative culture, as well as an energetic and committed team.

Brazil

  • Proactively manage customer health through intentional and outcome-driven engagement.
  • Drive product adoption acceleration and articulate clear ROI to customers.
  • Strengthen relationships and provide tailored advice on product fit and configuration.

Jobgether is an AI-powered platform helping candidates get visibility. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

EMEA

Act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. Manage the full customer lifecycle—from onboarding and activation to expansion and renewal. Collaborate with cross-functional teams to drive adoption, optimize processes, and align platform capabilities with client goals.

This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure your application is reviewed quickly.

EMEA

  • Represent and demonstrate the value of Deel to prospects and existing customers
  • Build and develop relationships with prospects and customers to create opportunities for cross and upselling
  • Researching, and qualifying client requirements to seek new solutions and meet their needs

Deel is the all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. With a team of 7,000 spanning more than 100 countries, they foster a connected and dynamic culture that drives continuous learning and innovation.

Germany 6w PTO

  • Be responsible for attaining new logos by generating pipeline, working on tenders and negotiating complex deals.
  • Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their business.
  • Develop and execute a comprehensive sales strategy to attain new logos in a defined account list within Germany.

Parloa is a fast-growing startup in the world of Generative AI and customer service. They employ over 400+ people in Berlin, Munich, and New York with a dynamic and innovative team that’s revolutionizing an entire industry.

Europe Unlimited PTO 12w maternity

  • Drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers.
  • Shape the support for a diverse clientele, ranging from rapidly growing teams to established public companies.
  • Integrate solutions into their hiring processes.

Jobgether is using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements; their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. We appreciate your interest and wish you the best!

$107,102–$113,055/yr
Europe Unlimited PTO

  • Drive business across EMEA and APAC.
  • Onboard new and exciting clients.
  • Shape our approach to acquiring new customers.

nPlan is a Series B startup backed by leading investors, including GV (formerly Google Ventures) and Chevron Technology Ventures. Their technology helps the world’s biggest construction projects make faster, more confident, data-driven decisions.

Europe

  • Take ownership of a portfolio of existing customers, driving commercial strategy and sales to increase revenue.
  • Collaborate with Customer Success, Product, and Marketing teams to execute account strategies and identify new revenue opportunities.
  • Lead the commercial sales process, from prospecting to deal closure.

Wayvia helps top brands stay ahead using AI, data, and innovation to shape the future of commerce. They foster a curious, collaborative, and supportive team environment.

Europe

  • Drive adoption of the audio AI platform across Southern Europe.
  • Analyze product usage and performance to identify and address issues.
  • Identify expansion opportunities and drive renewals and upsells.

Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe 6w PTO

  • Manage a team of Customer Success Managers (CSMs) across the EMEA region.
  • Ensure customers are achieving maximum value from the platform.
  • Develop processes, playbooks, and automation to improve customer impact and drive team efficiency.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

North America

  • Co-own and manage a portfolio of enterprise customers, driving onboarding, adoption, and long-term value.
  • Build and maintain trusted relationships with senior customer stakeholders, providing strategic guidance.
  • Act as the voice of the customer internally, influencing product development and customer experience improvements.

Jobgether is connecting talent with opportunity. They appear to be a small to mid-sized company that values collaboration and clear communication.

North America

  • Drive expansion opportunities within existing accounts.
  • Collaborate closely with Client Success Managers to align on objectives.
  • Establish trusted advisor status with key customer stakeholders.

CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.

Germany Europe

Responsible for selling Palo Alto Networks Products and Solutions through Channel Partners and interacting directly with customers in your region. Identify business challenges and create solutions for prospects and our customers. Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.

At Palo Alto Networks®, they’re united by a shared mission—to protect our digital way of life, solving real-world problems with cutting-edge technology and bold thinking.

US

  • Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
  • Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
  • Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.

CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.