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Role Overview:
- Act as primary client contact and trusted advisor.
- Drive program growth and align Submittable value to client goals.
Key Responsibilities:
- Build Success Plans and conduct Business Reviews.
- Spot expansion opportunities and maintain Salesforce records.
Requirements:
- 3+ years in B2B SaaS customer success or account management.
- Strong communication and CRM skills; Salesforce preferred.
Benefits:
- Health insurance, 401(k), equity, and parental leave.
- Remote work, flexible hours, and professional development.
Submittable
Submittable is a software platform that helps mission-driven organizations manage programs, applications, and funding distribution. In 2024, it supported 30,000 programs and facilitated over $10 billion in funding, with a collaborative culture focused on social impact.