Similar Jobs
See allHead of Customer Success
Undisclosed
North America
Customer Success
SaaS
Leadership
Director, Customer Success
Backstory
Global
Customer Success
Leadership
B2B SaaS
Sr. Manager, Customer Success
FourKites
US
Customer Success
Account Management
Supply Chain
Head of Client Success and Delivery
Veeva Systems
US
Customer Success
Account Management
SaaS
VP, Customer Success
Jobgether
US
Customer Success
B2B SaaS
Executive Leadership
Role:
- Own post-sale success for enterprise customers.
- Build and scale the Customer Success team.
- Set vision, structure, and operating rhythm.
Responsibilities:
- Drive retention, NRR, and expansion across the base.
- Serve as executive sponsor for top accounts.
- Partner with Sales, Product, and Engineering.
Requirements:
- 10+ years in Customer Success, 3+ leading teams.
- Logistics experience preferred.
- Data fluency and technical curiosity.
HappyRobot Inc.
HappyRobot builds AI-powered workers that automate enterprise operations, from voice and email to decision-making across entire systems. Backed by a16z and Y Combinator with over $200M raised, it's a fast-growing startup with a culture of ownership and urgency.