Head of Client Success and Delivery
Benefits
Unlimited PTO
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The Role:
- Drive enterprise retention and long-term customer value through product adoption.
- Lead transformational client success initiatives across strategic accounts.
What You'll Do:
- Own customer retention, renewals, and expansion in partnership with Sales.
- Lead account governance, executive relationships, and scalable success models.
Who You Are:
- Bring 15+ years of client-facing leadership and 7+ years managing teams.
- Use data and AI to optimize engagement and scale a high-performing organization.
Veeva Systems
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. We surpassed $3B in revenue as a public benefit corporation balancing customer, employee, society, and investor interests.