Customer Success Manager, Mid-Market
Benefits
Unlimited PTO
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Responsibilities:
- Own the post-onboarding customer relationship to drive value.
- Monitor account health, execute renewals, and prevent surprises.
- Ensure customers receive value through check-ins and account planning.
Requirements:
- 3+ years managing a Mid-Market book of business.
- Ability to learn the platform quickly and communicate effectively.
- Understand customer goals, identify risk, and prioritize work.
Company Benefits:
- Flexible vacation day policy for needed breaks.
- Remote work with a monthly work-from-home stipend.
- Boulevard Bucks Learning and Development program.
Boulevard
Boulevard provides a client experience SaaS platform for appointment-based, self-care businesses, empowering customers to give their clients more of the magical moments that matter most. They value diverse backgrounds and are committed to equal opportunity, fostering an inclusive culture.