Partner with CSMs to shape customer Success Plans, linking business goals to product adoption and measurable value.
Use deep product knowledge to identify adoption gaps, optimization opportunities, and best-practice pathways across Unit4 solutions.
Guide customers towards scalable, future-ready ways of working by promoting standard functionality and reducing unnecessary complexity.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations with over 40 years of heritage. We are an agile, fast-growing company that empowers people with autonomy and a focus on meaningful work.
Deliver technical solutions for ERP implementation, migration, and optimization projects.
Build integrations, extensions, reports, and customizations using APIs, XML/JSON, and low-code tools.
Apply AI tools to accelerate development and troubleshooting, supporting testing and documentation.
Unit4 is a cloud company redefining ERP for mid-market people-centric organizations with innovative software. With over 40 years of heritage, it is an agile, fast-growing company fostering a culture of trust, accountability, and inclusion.
Provide first-point-of-contact professional support for Unit4 customers, resolving cases and documenting application defects.
Investigate and escalate issues, manage customer escalations, and maintain proactive communication on progress.
Train and mentor less experienced team members, identify process improvements, and work in a dual-environment team.
Unit4 is a cloud ERP company with over 40 years of heritage, focused on redefining enterprise resource planning for mid-market people-centric organizations. It is an agile, fast-growing company that values trust, accountability, and a people-first culture, offering global wellbeing days and flexible leave.
Own a product end-to-end from discovery to maintenance.
Run discovery and research with customers to find problems worth solving.
Prioritize ruthlessly and own the backlog, release plan, and quality bar.
Unit4 is a cloud company that redefines Enterprise Resource Planning (ERP) for mid-market people-centric organizations. With over 40 years of heritage, they are an agile, fast-growing company with a people-first culture that values trust and autonomy.
Take full commercial ownership of a portfolio of U4F customers across the UK & Ireland, driving renewals, expansions, and long-term growth.
Manage customer retention and identify upsell and cross-sell opportunities in collaboration with Sales Engineering and Solution Consulting.
Conduct structured account reviews and build senior-level stakeholder relationships to position Unit4 as a strategic partner.
Unit4 is a cloud company that redefines ERP for mid-market people-centric organizations with self-driving, adaptive software. With over 40 years of heritage and a people-first culture, we empower employees with autonomy and focus on meaningful work.
Become a subject matter expert on the Outreach platform and partner with Sales to identify customer opportunities and risks.
Participate in product demonstrations highlighting business value and ensure effective communication of customer needs to implementation teams.
Build industry credibility through continuous learning and share knowledge to strengthen team skills.
Outreach, founded in 2014, provides an agentic AI platform for revenue teams, automating workflows and freeing sellers for strategic tasks. The company is a world leader serving enterprise organizations like Databricks and SAP, with a culture focused on innovation and diversity.
Act as a trusted advisor for strategic customers, analyzing complex needs and translating requirements into scalable solutions within the 360Learning platform.
Manage a portfolio of enterprise clients, leading up to 30 active projects simultaneously, and drive product adoption through technical expertise and platform audits.
Collaborate with Sales, Product, and Customer Success teams to design reusable processes and deliver professional services that maximize long-term business impact.
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, the company fosters a culture of diversity, inclusion, and collaborative learning.