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What You'll Do:
- Provide initial partner support and convey resolutions to customers.
- Assess customer issues and escalate incidents as needed.
- Follow up with customers and see problems through to resolution.
What You Bring To The Team:
- Ability to adapt to fast-paced hypergrowth environments.
- Collaborative mindset and systematic problem-solving skills.
- Experience with Windows, macOS, and system administration tools.
What We Offer:
- 100% remote work environment with home office setup reimbursement.
- Generous personal leave entitlements and digital monthly reimbursement.
- Pension and access to BetterUp coaching platform.
Huntress
Huntress provides enterprise-grade managed cybersecurity products as an affordable SaaS, protecting over 4 million endpoints and 7 million identities worldwide. Founded in 2015 by former NSA operators, the fully remote team values transparency, honesty, and going above and beyond to break down barriers to cybersecurity.