Senior Customer Success Manager - Growth Segment
Benefits
Unlimited PTO
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Role Overview:
- Support investment management clients in the Growth segment.
- Drive adoption and retention using AI and CS platforms.
Key Responsibilities:
- Build trusted relationships and manage onboarding.
- Identify upsell opportunities and manage renewals.
Qualifications:
- 2-4+ years in Customer Success or similar roles.
- Financial markets knowledge and strong communication skills.
About Ridgeline:
- Modernizes investment management with real-time data and AI.
- Recognized as a top software company.
Ridgeline
Ridgeline provides a front-to-back system of record for investment managers, modernizing legacy technology with real-time data and embedded AI. It is a rapidly growing fintech company with offices across the US and Ireland, recognized as a best workplace for innovators.