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Responsibilities:
- Ensure compliance with company policies and regulatory requirements.
- Coordinate with VCC Support teams for remote technical support and downtime reporting.
- Maintain accurate records and adhere to SLAs and KPIs.
Qualifications:
- Bachelor's degree in IT or equivalent experience in operations and remote troubleshooting.
- Experience with scripting languages such as PowerShell, Python, or Visual Basic.
- Knowledge of network and remote system troubleshooting and data management.
Values:
- Align with Verra Mobility core values: Own It, Do What's Right, Choose Courage Over Comfort, Win Together.
Verra Mobility
Verra Mobility provides remote monitoring and technical support for roadside network devices across the United States and Canada. The company values high performance, integrity, and teamwork, fostering a culture of ownership and doing what's right.