Enterprise Customer Success Manager

Aveni

Remote regions

UK

Benefits

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Role Overview:

  • Own post-sales success for enterprise accounts worth ~£1m, building C-suite relationships.
  • Lead QBRs, success plans, and show measurable ROI from Aveni.
  • Drive renewals and expansion across Aveni Assist and Aveni Detect.

What We're Looking For:

  • B2B SaaS customer success experience with multiple enterprise accounts.
  • Track record of renewing and expanding while staying customer-centric.
  • Executive presence, agile mindset, and comfort with travel to client sites.

Benefits & Culture:

  • 34 days holiday plus birthday off, share options, and flexible remote working.
  • Private healthcare, life insurance, income protection, and EAP.
  • Collaborative, innovative environment with learning and diversity at the core.

Aveni

Aveni is an award-winning technology company that uses advanced AI, including NLP and LLMs, to drive productivity and compliance for financial services firms. It is a collaborative, innovative scale-up with a focus on continuous learning, diversity, and shared success.

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