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Role Overview:
- Assist families and carers by answering inbound calls and providing information on care options.
- Work from home with a required PC setup and reliable hardwired internet connection.
- Must be available for a rotating roster including Saturdays.
Qualifications:
- Exceptional customer service and PC literacy skills.
- Ability to multitask and adapt in a busy contact center environment.
- Clear verbal and written communication and eagerness to learn.
Benefits:
- Financial and non-financial incentives as part of a high-performance culture.
- Career growth opportunities with a global footprint and internal pathways.
- Health and well-being resources, employee discounts, and referral program.
Probe Group
Probe Group is a digitally-enabled and data-driven company that combines human expertise with technology to deliver exceptional customer experiences. With a global footprint and 9,000 team members, we foster an inclusive culture that embraces diversity and provides space for everyone to thrive.