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Role Overview:
- Manage customer relationships and ensure successful value realization for Coupa customers.
- Act as primary point of contact and develop customer success strategies.
Key Responsibilities:
- Conduct scheduled check-ins, value reviews, and performance discussions with customers.
- Monitor product adoption and support renewal preparation with Account Executives.
- Share best practices and product updates, and maintain a trusted advisor role.
What You'll Bring:
- Strong P2P or S2C domain expertise and customer success background.
- Program management skills with the ability to manage cross-functional teams.
- Excellent communication and presentation skills, with experience in SaaS.
Why Join Coupa:
- Pioneering technology and a collaborative, transparent culture.
- Global impact with measurable results for clients and employees.
Coupa
Coupa is a cloud-based spend management platform that leverages AI to help businesses maximize efficiency and profitability. The company serves a global network of 10M+ buyers and suppliers, fostering a collaborative, transparent, and inclusive culture.