Troubleshoot, isolate and diagnose common problems network/systems problems, either alone or as part of a team
Provide systems support functions for client end systems, which includes design, development, troubleshooting, diagnosis, and problem resolution
EPlus believes technology is a people business and delivers solutions that make a real difference. The team values collaboration, innovation, and extraordinary results and supports communities that nurture them.
Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required).
Working closely with customers to ensure full deployment, optimization, and ongoing support.
Creating supporting documentation and knowledge base articles for customers.
Our client provides expert technical support to global customers. They are responsible for the installation, configuration, and fine-tuning of Cynet products.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.
Works independently or in teams to manage and maintain the enterprise’s computer, phone, video, and internet networks.
Consults with users to determine system requirements for hardware, software, or system functional specifications.
Creates and updates documentation, including policies, procedures, technical configurations, and customer-facing documents.
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact.
Troubleshooting connectivity issues between our sensors and backend systems.
Working with client IT teams on 802.1X authentication setups.
Debugging infrastructure issues on the platform side.
Attain, founded in 2018 in Bangalore, serves a global client base of startups, early-stage companies, and SMEs. As the India partner for US-based software company TANGO, Attain supports Tango by providing services in development, implementation, QA, and client support.
Monitor security alerts and events using various security tools and platforms.
Participate in the incident response process, including identification, containment, eradication, and recovery.
Assist in the identification and assessment of vulnerabilities in client systems.
HIKINEX is a cybersecurity company dedicated to safeguarding data and systems. They foster a dynamic and supportive environment where team members are passionate about cybersecurity.
Handling incoming customer communications via multiple channels.
Setting up and troubleshooting WAN/LAN/Cloud technologies.
Remote troubleshooting and resolution of support tickets.
Honest Networks provides high-quality and affordable internet service. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that focuses on gigabit internet service at transparent and affordable prices, while providing exceptional customer service.