Similar Jobs
See allMember Engagement Representative
Partner Company
US
Customer Service
Healthcare Knowledge
Verbal Communication
Evening Benefits Associate
Unknown
US
Customer Service
Benefits Administration
Communication
Customer Service Representative
Point C
US
Customer Service
Healthcare Benefits
Communication
IP Fac Homecare Specialist
Jobgether
US
Customer Service
Microsoft Office
Problem-solving
Customer Reimbursement Coordinator
Jobgether
US
Customer Service
Healthcare Reimbursement
Claims Processing
Accountabilities:
- Provide Level III support via phone, chat, email for multiple healthcare products.
- Resolve complex issues involving eligibility, claims, and appeals.
- Handle escalations and assist in training representatives.
Requirements:
- 2+ years customer service/call center experience.
- Knowledge of Medicare, Medicaid, Marketplace.
- Strong communication and Microsoft Office skills.
Benefits:
- Competitive hourly pay and fully remote US-based role.
- Exposure to diverse healthcare operations and product lines.
- Opportunity to mentor and develop other representatives.
Partner Company
The company delivers customer support solutions for healthcare members and providers across multiple lines of business. It operates as a partner organization with a large, remote team focused on high-volume, fast-paced support.