CRM Associate Independent Contractor

Role Overview:

• Provide specific CRM-related services to assigned campus partners, including CRM Consulting (project or hours-based), Slate system implementations, or Slate-hosted communications development.
• Be a positive representative of Encoura and our brand, conducting all activities with high professionalism and integrity.
• Engage virtually with Encoura CRM Solutions campus partners using web-calling services like Zoom, with comfort leading conversations while demonstrating concepts.

Key Responsibilities:

• Manage and work with sensitive and legally protected student data on behalf of Encoura campus partners; maintain knowledge on requirements for handling such data.
• Provide feedback to the VP, CRM Solutions on ways to accelerate the sales cycle, enhance sales, and improve company brand and reputation.
• Provide feedback on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to clients by extending offerings.

About You:

• Significant experience in higher education admissions (5-7 years) and at least 3+ years as a campus-based Slate Captain or CRM administrator for another admissions CRM platform.
• Flexibility to accommodate scheduling remote calls and respond quickly to campus requests.
• Strong ability to problem-solve process and technical issues and implement solutions timely, with discretion handling sensitive information.