Strategic Relationship Manager

Overview:

• This client-facing role focuses on building and maintaining strong partner relationships to drive revenue growth through branded payment solutions.
• The SRM works cross-functionally with internal teams and external retail and digital partners to develop strategies and execute programs.
• This role plays a critical part in developing and executing comprehensive go-to-market initiatives.

Responsibilities:

• Lead the digital commerce strategy for key partners, driving growth through branded payment solutions.
• Build and manage partner relationships, ensuring alignment on goals, performance, and long-term strategic vision.
• Collaborate cross-functionally with Product, Marketing, Sales and Finance to deliver innovative programs.

Qualifications:

• Proven ability to sell-in complex initiatives using excellent solution and consultative sales skills
• Ability to understand and manage details of programs and explain key elements to partners and internal teams
• Ability to build trust with partners

Experience and qualifications:

• 10+ years in account management, partnerships, or business development
• Experience managing enterprise-level clients or strategic accounts
• Background in payments, gift cards, fintech, retail, or digital commerce