Customer Success Manager

Tem

Benefits

5w PTO

Similar Jobs

See all

Why this role matters:

  • Your work ensures generators feel valued and understood.
  • You'll define the supplier experience on Tem.
  • You'll help Tem become the trusted engine for energy transactions.

RESPONSIBILITIES:

  • Be the primary point of contact for generator customers.
  • Build relationships with UK generators, solving blockers and driving value.
  • Collaborate across teams to turn feedback into action.

REQUIREMENTS:

  • Proven experience in customer success in B2B environments.
  • Strong operational mindset and strategic thinking.
  • Fluency in CRM tools like HubSpot.

SUCCESS MEASURES:

  • Maintain a customer satisfaction score of 80+.
  • Embed a clear customer success playbook.
  • Ensure every generator account has a documented plan.

Tem

Tem is fixing a creaking energy market by enabling businesses to buy energy produced by renewable generators directly through their RED™ product. They have saved UK businesses and generators over £25 million since launching in 2021 and are backed by top-tier VCs including Atomico and Albion.

Apply for This Position