New Account Manager

Relationship Building:

• Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
• Proactively reach out to customers regarding upcoming renewals.
• Proactively reach out to customers to uncover new projects and additional revenue streams.

Coordination and Communication:

• Coordinate with internal resources to ensure engagement objectives are achieved.
• Provide regular updates to all relevant stakeholders on open leads and deals.
• Coordinate and sit in on customer meetings, ensuring all parties have the information and context they need.

Project Management:

• Manage stakeholder time as well as technical resources effectively on open deals.
• Keep track of quote requests to partners and keep Solution Advisors informed on quote request progress.
• Maintain engagement documentation in Salesforce and provide regular status reports.