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Responsibilities:
- Lead the shift to solution selling and drive key transformations with CSM leaders.
- Define the GTM approach and engagement models for CSMs based on segment and customer need.
- Design and operationalize the enterprise customer success journey focused on "moments that matter."
Qualifications:
- 8+ years in strategy, business/CS operations, or management consulting.
- Experience in Customer Success or enterprise GTM strategy, and leading cross-functional transformations.
- Strong analytical and structured thinking with expertise in enterprise customer journeys.
About Atlassian:
- Atlassian aims to unleash the potential of every team through its software products.
- The company supports flexible work and hires in many countries.
- Diversity and inclusion are core to their culture.
Compensation & Benefits:
- Base pay ranges from $151,641 to $238,525 depending on location zone.
- Eligible for benefits, bonuses, commissions, and equity.
- Offers health and wellbeing resources, paid volunteer days, and more.
Atlassian
Atlassian creates collaboration software that helps teams worldwide unleash their potential and work together effectively. With a global workforce and a culture that values diversity, inclusion, and flexible work, Atlassians can choose where they work—in an office, at home, or a mix.