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Responsibilities:
- Take actions to improve on time delivery, quality, and customer satisfaction.
- Track and monitor the progress of numerous customer orders and partner jobs.
- Provide excellent customer and partner service by building relationships.
Qualifications:
- Prior project management, supply chain, and customer service experience are required.
- Working knowledge of manufacturing processes, engineering drawing requirements, and mechanical and electrical inspection methods.
- Strong organizational skills and the ability to work in a dynamic environment.
Personal qualities:
- Capable of performing root cause analysis and identifying solutions to complex problems.
- A self-starter who can work independently and can drive actions to completion.
- Strong communication skills (both oral and written) + ability to manage up and to the side.
Xometry
Xometry powers industries by connecting people with ideas to manufacturers who can bring them to life. Their digital marketplace provides critical resources for manufacturers to grow and makes it easy for buyers to tap into global manufacturing capacity.