Support Agent

Responsibilities:

• Book and exchange air records, hotels, cars, private car services, and buses to fit client needs.
• Invoice for group hotels and buses during off-peak times.
• Multitask by taking incoming calls and emails while completing tasks promptly.

Qualifications:

• Strong client-service orientation with excellent communication and interpersonal skills.
• Excellent time management, ability to work independently and as a team player.
• 3+ years of GDS experience preferred; knowledge of travel systems like Concur.

Compensation:

• Competitive hourly rate between $18.75 and $25.00, commensurate with experience.
• Generous benefits package including medical, dental, vision, life and disability insurance, paid time off, and 401(k) plan.

Core Values:

• Move with boldness and urgency, taking smart risks to lead in sports and entertainment.
• Collaborate openly and support consistently as one unstoppable team.
• Own actions and outcomes, maintaining integrity and earning trust through consistency.