Source Job

• Execute searches across multiple booking strategies including award travel, loyalty program redemptions, and premium fare inventory to find the best options for each client.
• Build polished, well-structured quotes with clear reasoning on routing, fare rules, and pros/cons, delivering within SLA targets.
• Acknowledge client messages within 30 seconds, maintain proactive communication, and ensure seamless handovers to other teams.

Frontier helps companies grow full-time, cross-functional teams abroad by hiring smart people and placing them in top companies. They have placed over 800 hires across 50 US-based startups and high-growth companies.

• Deliver a seamless, proactive, and anticipatory executive travel experience, managing complex itineraries and last-minute changes with calm professionalism.
• Act as a trusted advisor, balancing premium service with contact center KPIs like productivity, handle time, and CSAT.
• Manage end-to-end VIP corporate travel across air, hotel, ground transport, and bespoke requests, using GDS like Amadeus or Sabre.

Perk is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing. Founded in 2015, the company has grown to over 1,800 people across 12 offices globally, with a culture driven by values like ownership and delivering a seven-star experience.

• Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
• Arrange European and domestic travel, including flights, car rentals, and hotels.
• Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.

Perk is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing. With over 1,800 employees across 12 offices globally, the company values ownership, delivering a 7-star experience, and working as one team.

• Handle inbound service and reservation calls with professionalism and care.
• Resolve customer requests efficiently, aiming for one-call resolution whenever possible.
• Use internal tools and resources to independently assist customers.

World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, they offer a people-focused culture with a strong commitment to employee engagement and remote work.

• Respond to client inquiries regarding travel services, scheduling, and reservations.
• Coordinate travel details and provide clear updates, confirmations, and follow-ups.
• Maintain accurate records and ensure a consistent, positive client experience.

This company provides travel coordination and support services for clients. They foster a supportive, remote team culture with structured onboarding and growth opportunities.

• Audit upcoming trips for accuracy and completeness before service.
• Respond to phone calls and emails from transportation providers to resolve operational issues.
• Source and secure last-minute transportation providers to maintain service commitments.

CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.

• Assist clients in booking flights, accommodations, and vacation packages based on their preferences.
• Provide personalized travel recommendations and use booking platforms to secure discounted rates.
• Manage client relationships and deliver top-notch customer service while working independently.

This company is a travel agency that helps clients book travel and accommodations through a supplier network. It is an established agency offering training and support, with a focus on independent work and growth.

• Provide daily phone coverage for the Notice of Loss 800 number, following scripts and best practices for customer interactions.
• Assist customers by setting up claim first notices and keeping accurate records of all interactions and transactions.
• Provide accurate and timely answers to routine claim inquiries while serving as a customer advocate.

Travel Insured International is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to help individuals travel confidently. As part of Crum & Forster's Specialty Business Unit, it values inclusivity, diversity, and employee development with a supportive culture.

• Serve as trusted advisor to clients, optimizing their use of Paciolan products and services to drive revenue and efficiency.
• Manage events within the platform, consult on best practices, and coordinate with development teams on custom eCommerce requests.
• Deliver exceptional client service while participating in on-call rotations and traveling to client sites as needed.

Learfield is the leading media and technology company powering college athletics, leveraging deep data and relationships to drive revenue and fan engagement. With ties to over 1,200 institutions and 12,000 partners, it fosters a people-first culture.

• Manage complex calendars for the CEO and C-Suite team across multiple time zones.
• Coordinate domestic and international travel, including flights, hotels, ground transportation, and visas.
• Prepare and submit expense reports accurately and track receipts for compliance.

CoreView is the global leader in Microsoft 365 tenant resilience, serving over 23 million users worldwide. Backed by world-class support and a collaborative, innovative culture, CoreView is a place where your ideas matter and your work truly impacts global enterprises.

• Handle inbound and outbound calls from Westgate Resort owners to assist with reservations and account inquiries.
• Educate owners on timeshare usage rights, process external exchange requests, and offer travel protection.
• Maintain accurate documentation and meet quality and performance expectations while using multiple systems.

Westgate Resorts is the largest privately held timeshare company in the world, operating 60+ resorts in top destinations. With 9,000 team members, it offers a supportive and rewarding workplace recognized as a Best Company to Work For.

• Answer incoming calls and emails from customers to assist with travel inquiries and sales using standard scripts.
• Research travel rates, destinations, options, and packages to provide accurate information and close sales.
• Track call types, service issues, and meet daily metrics for talk time and quality standards.

Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing, providing omnichannel support to top global companies. With over 500,000 employees, we have a hybrid organization combining work-from-home and on-site solutions, ranked 11th in Fortune's Top 25 Best Workplaces, and certified as a Best Employer in 64 countries.

• Answer inbound calls and provide accurate, clear, and timely responses to traveler and travel advisor inquiries.
• Create cases in Salesforce to address customer needs such as documentation or policy changes.
• Participate in weekly coaching sessions and meetings on camera in MS Teams.

Travel Insured International, a Crum & Forster company, is a leading travel insurance provider with more than 30 years in business. We offer travel protection plans to help individuals travel confidently, and we are committed to providing dependable coverage, great value, and customer satisfaction.

• Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences.
• Provide personalized travel recommendations using a trusted supplier network.
• Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients.

Destination Careers helps clients book travel and create unforgettable experiences. We are an established, award-winning agency offering opportunities for individuals to build their own travel business with part-time or full-time flexibility.

• Manage customer interactions and assist with hotel reservation inquiries.
• Ensure a seamless booking process and deliver exceptional customer support.
• Maintain excellent client relationships and work independently in a remote environment.

Maryland DN offers remote customer service for hotel reservations. The company has a supportive team culture and provides training and booking tools.

• Provide email, phone, video, and chat support for clients using our event management platform.
• Troubleshoot technical issues related to event setup, payments, seating, and third-party integrations.
• Participate in weekend on-call rotation and occasionally travel for on-site event support.

Brushfire builds a ticketing and registration SaaS platform for events, handling everything from concerts to camps. We are a small, nimble, fully remote team that thrives on collaboration and continuous improvement.

• Coordinate and confirm travel reservations including hotels, cruises, and vacation packages.
• Manage scheduling details, review booking accuracy, and maintain organized client records.
• Communicate clearly with clients regarding confirmations and itinerary updates while providing follow-up support.

Destination Careers is a travel industry recruitment platform connecting professionals with remote and on-site travel-related roles. It is a supportive and collaborative team structure focused on structured onboarding and guided training.

• Assist clients in selecting and booking hotel accommodations that fit their preferences and needs.
• Provide accurate information on hotel amenities, pricing, and availability while responding promptly to inquiries.
• Maintain detailed records of client interactions and collaborate with the team to ensure seamless experiences.

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.

• Serve as a key contact for customers, managing orders, requests, and support to ensure total satisfaction.
• Handle incoming and outgoing customer calls, written correspondence, and live chat with professionalism and timely follow-up.
• Take an active role in selling Graybar goods and services on inbound calls while assisting with product selection and application.

Graybar is a Fortune 500 company specializing in supply chain management services and is a leading North American distributor of high quality components, equipment, and materials. They serve the construction, commercial, institutional, government, industrial, and utility markets with a focus on employee ownership and a collaborative culture.

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages with personalized recommendations.
• Work closely with top travel suppliers to secure exclusive deals and stay informed on industry trends.
• Handle client inquiries, modifications, and cancellations professionally while maintaining accurate booking records.

We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience, specializing in crafting unforgettable getaways including cruises, hotels, vacation homes, and all-inclusive resorts. Our team values flexibility and self-motivation, offering ongoing training and industry support to help you succeed.