Customer Care Representative

Key Responsibilities:

• Handle inbound service and reservation calls with professionalism and care.
• Resolve customer requests efficiently, aiming for one-call resolution whenever possible.
• Process changes to existing reservations accurately and in a timely manner.

Qualifications:

• Reliable and available to work a full-time schedule between 35-45 hours/week.
• Ability to consistently deliver exceptional customer service with strong attention to detail.
• Tech savvy with strong typing skills and proficiency in Microsoft Office.

Compensation and Benefits:

• Pay Rate: $15/hour plus bi-weekly incentives.
• Comprehensive medical, dental, and vision coverage.
• Company-paid life and disability insurance, 401(k) with discretionary match, paid time off, and travel discounts.