Lead the analysis, implementation, and support of mission-critical enterprise applications.
Serve as senior technical advisor and mentor for junior analysts.
Provide strategic recommendations for application modernization and lifecycle management.
Evanhoe provides IT solutions and enterprise application support for federal government agencies. The company maintains a team of experienced professionals and emphasizes security compliance and technical excellence.
Provide Tier 2/3 support for incidents and service requests through the Government-approved ITSM process.
Diagnose and resolve application, infrastructure, network, access, integration, configuration, and performance issues.
Maintain ServiceNow records, communicate status, and contribute to root-cause analysis and service improvement.
Ardent is a technology and mission services company supporting government clients. It has a mission-focused, inclusive culture and encourages veterans and people with disabilities to apply.
Provide Tier 3 technical support for ACWS users, resolving complex application, system, and integration issues.
Serve as a technical escalation point for Tier 2, coordinating with developers and technical teams to maintain system availability.
Develop knowledge articles, troubleshoot performance problems, and support root cause analysis for continual improvement.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, serving federal agencies in defense, space, healthcare, and energy sectors. Headquartered in Tysons, Virginia, the company emphasizes agility, collaboration, and delivering impactful results.
Administers and manages cloud and on-premises applications, including testing, troubleshooting, and maintenance.
Coordinates issue investigation, implements corrective actions, and coaches junior colleagues.
Assists in defining system security, monitors access, and acts as a technical SME.
Community System Lexington is a healthcare organization focused on improving health and promoting well-being. They operate in multiple locations across Kentucky and have a Culture department emphasizing professional management and innovative initiatives.
Develop, configure, and customize ServiceNow applications across HRSD, Source-to-Pay, Legal Service Delivery, and Workplace Service Delivery.
Integrate ServiceNow with enterprise systems such as HRIS, ERP, payroll, e-signature, and contract management platforms.
Conduct unit testing, assist with UAT, and ensure delivery of high-quality, maintainable solutions.
Pioneer works directly with executive teams to solve complex problems and shape strategies. They are a scaling company guided by core values, offering growth and challenge.
Handle daily incidents, service requests and user questions on the ServiceNow platform, working to agreed SLAs and priority rules.
Administer users, roles, groups and access rights, including ACL configuration and periodic access reviews.
Configure the platform in day-to-day operation: catalogue items, forms, notifications, assignment rules and scheduled jobs.
Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams and foster a culture of openness, respect, grit, and enjoyment.
Own day-to-day platform operations: incidents, service requests, access and role administration, and configuration changes.
Take technical ownership of access control, integration operations, and CMDB data quality.
Act as technical authority for operational change and run platform lifecycle work like upgrades and patching.
Software Mind develops solutions that make an impact for companies around the globe, working with tech giants and unicorns on transformative projects. Its culture embraces openness, acts with respect, shows grit and guts, and combines employment with enjoyment.