Consult with stakeholders to define software and system specifications.
Manage IT project initiatives and provide mentorship to peers.
Support application support, enhancement, and implementation of complex changes.
Northern Arizona Healthcare (NAH) is a healthcare system providing medical services to Northern Arizona. NAH emphasizes teamwork and patient-centered care, with a focus on technology and innovation.
Provide analytical, technical, and problem-solving support for Large Group delinquency processes while managing payment arrangements and mitigating risk.
Develop, automate, and maintain delinquency reports, tracking tools, and variance analyses for complex receivables.
Lead medium-scale projects and collaborate with Legal, Operations, Sales, IT&D, and other areas on system changes and process improvements.
Capital Blue Cross is a health insurer and independent licensee of the Blue Cross Blue Shield Association. Its employees have voted it a Best Place to Work in PA, with a supportive culture focused on community and wellbeing.
Provide responsive technical assistance and document configuration to support processes.
Work independently to understand and document business needs.
Develop within Microsoft Power Platform and other enterprise systems.
Navitus is a pharmacy benefit manager (PBM) focused on making medications more affordable by removing cost from the drug supply chain. The company values diversity, creativity, and growth, with a commitment to excellent service.
Conduct research, analysis, and resolution of moderate to complex deductible and loss-billing issues for GRS accounts.
Partner across Claims, Underwriting, Finance, IT, Helmsman and external stakeholders to drive accurate billing outcomes.
Provide guidance and mentorship to less-experienced analysts and escalate larger operational issues to management.
Liberty Mutual is a global insurance company offering a range of property and casualty insurance products. With over 45,000 employees worldwide, the company fosters a culture of inclusion, professional development, and community impact.
Execute daily operational processes, review issues, and track to completion.
Manage materials, workflows, and vendor relationships to ensure efficient operations.
Develop process documentation and use data to drive continuous improvement.
NeueHealth is a value-driven healthcare company that makes healthcare accessible and affordable across ACA Marketplace, Medicare, and Medicaid. They operate clinics and partner with providers, focusing on coordinated care and performance-based arrangements.
Provide first-line support for research systems, reporting, and user access issues.
Manage and prioritise operational system enhancements, requests, and change activities.
Produce routine operational, financial and research reports for stakeholders.
GenesisCare is a healthcare company dedicated to designing care experiences that deliver better life outcomes for patients, specializing in cancer care. They employ approximately 2,000 staff across 50 locations nationally, with a culture focused on innovation, collaboration, and patient-centeredness.
Perform security center duties to secure third-party applications and devices, including vulnerability identification and patch management.
Review vulnerability scans, assess risks, and collaborate with technical teams and SMEs to remediate security issues.
Manage small to medium security projects and resolve application security problems while documenting activities.
OHSU is Oregon's only public academic health center, combining patient care, groundbreaking research, and training for the next generation of health care professionals. As Portland's largest employer, OHSU offers opportunities across hospitals and clinics in Oregon and Southwest Washington, with a culture welcoming all backgrounds.
Provide application support to customers and internal users, troubleshooting and resolving issues.
Document problems, maintain knowledge bases, and escalate complex issues to Engineering or Product teams.
Test product fixes and guide users through workflows, features, and troubleshooting steps.
CerebriOS is a software company building B2B SaaS products that help businesses make better decisions and streamline operations. It offers a remote-first working environment, professional development opportunities, and a benefits package.
Evaluates, recommends, designs, and develops engaging digital products, enhancing existing systems to drive adoption and support business needs.
Supervises, mentors, and develops a team of finance-focused IFS support specialists, leading implementation projects to transition sites from legacy ERP systems.
Acts as primary contact for development and support analysts, ensuring clear communication and successful issue resolution while staying informed on technology trends.
General Dynamics Ordnance and Tactical Systems is a global leader in designing, engineering, and producing munitions, energetics, weapons, armaments, and missile subsystems for the U.S. military and allies. They foster a culture of integrity, innovation, and collaboration, offering robust total rewards and career development programs.
Triage all Tier 2 clinical calls from the IS Service Center, addressing immediate customer needs to ensure quality clinical care.
Utilize knowledge of Epic and care workflows to identify and resolve application issues, providing just-in-time training as needed.
Document issues and troubleshooting steps in the ticketing system, escalating complex problems to appropriate support personnel.
Piedmont Healthcare is a healthcare system dedicated to providing quality clinical care. It is a large organization with a supportive culture that emphasizes employee wellness and professional growth.
Acts as administrator for the Genesys system in an omnichannel call center environment, troubleshooting system incident tickets and managing Genesys Care tickets.
Responsible for administration tasks including configuration, management, and enhancement of the system, as well as change management adherence and documentation.
Contributes to defining direction for new products, processes, standards, or operational plans based on business strategy, working on proof of concept and solution selection.
Henry Ford Health is an academic health system committed to advancing health and improving lives, providing a comprehensive continuum of care including primary, specialty, virtual care, pharmacy, home health, and more. With 12 hospitals and hundreds of ambulatory locations, it is one of the nation's leading health systems, fostering a culture of purpose, collaboration, and belonging.
Learn and become a subject matter expert on PAR OPS software to provide exceptional client support.
Diagnose, troubleshoot, and resolve client issues through phone and email, escalating as needed.
Collaborate with senior analysts and management to maintain accurate ticket tracking and internal knowledge bases.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. The company values collaboration, teamwork, and positive attitudes, fostering a dynamic and supportive culture.
Support deployment and continuous improvement of manufacturing applications across global production facilities.
Collaborate with business stakeholders and IT teams to gather requirements and deliver technology solutions.
Document processes, test system upgrades, and provide training to end users to ensure operational excellence.
O-I is a global leader in glass packaging, producing bottles and jars for food, beverage, and other industries. With over 19,000 employees and operations in 18 countries, the company values innovation, sustainability, and collaboration.