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What you'll be doing:
- Serve as the primary point of contact for CPQ (Configure-Price-Quote) support on the CS side
- Own and execute a comprehensive Gainsight overhaul
- Build and maintain lifecycle processes, playbooks, and automation rules in Gainsight
Qualifications:
- 2–5 years of experience in Revenue Operations, Customer Success Operations, or Sales Operations at a high-growth B2B SaaS company
- Gainsight admin experience —you've built and maintained rules, playbooks, CTAs, and dashboards
- Salesforce experience —comfortable navigating reports, dashboards, and data structures
What you'll enjoy at Affinity:
- As owners, we take pride in everything we do
- We embrace a growth mindset, engage in respectful candor, act as playmakers
- Health Benefits: We cover both you and your dependents' extended health benefit premiums and offer flexible personal & sick days to support your well-being
Affinity
Affinity empowers dealmakers to find, manage, and close more deals with its Relationship Intelligence platform. They have over 3,000 customers worldwide and have raised $120M, with Inc. and Fortune Best Workplaces awards.