Customer Success Operations Manager
Benefits
Unlimited PTO
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What you'll do:
- Partner closely with Customer Success leadership to build and scale operational processes.
- Develop and maintain reporting, dashboards, and performance metrics.
- Lead cross-functional initiatives that improve the post-sales customer journey.
What we look for:
- 8+ years of experience in Customer Success Operations, Revenue Operations, or Sales Operations.
- Strong analytical skills, with hands-on experience building dashboards and reporting.
- Hands-on experience with CRM and operational tools.
EvenUp
EvenUp is on a mission to close the justice gap using technology and AI. They empower personal injury lawyers and victims to get the justice they deserve. They are one of the fastest-growing vertical SaaS companies in history, backed by top VCs.