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About the Role:
- Lead customer success strategy for Americas financial services.
- Build an operating model to drive adoption and growth.
Key Responsibilities:
- Define vision and execute strategy.
- Lead CSM and Renewal teams.
- Partner with Sales, Engineering, and Product.
Qualifications:
- 15+ years in relationship management.
- 9 years leadership, 5 in regional role.
- Experience in SaaS/cloud customer success.
Benefits:
- Medical, dental, vision, 401k.
- Generous time away and parental leave.
- Tuition assistance and childcare.
SAS
SAS is a leader in data and AI, providing software and services that help customers transform data into intelligence. The company is recognized globally for its inclusive culture, innovative technologies, and world-class employee experience.