Senior Customer Engineer, Shenzhen Distributed

About the Role:

• As a Senior Customer Engineer, you own the technical relationship from initial discovery through long-term adoption and account expansion.
• You are a quota-carrying technologist using AI-augmented workflows to focus on high-value architectural design and business outcomes.

Key Responsibilities:

• Partner with Account Executives to lead technical discovery, build architectures, and deliver demos and PoCs across Cloudflare's portfolio.
• Act as a continuous advisor, maintaining stakeholder relationships and driving platform adoption and account growth.
• Carry a variable quota tied to new business acquisition and expansion, translating technical capabilities into ROI.

Desired Skills and Experience:

• Experience in customer-facing technical roles with expertise in web security, networking, and cloud infrastructure.
• Bilingual in English and Cantonese, with strong presentation and stakeholder management skills.
• Proficiency in Python or JavaScript, and experience with Cloudflare's developer platform and AI ecosystem.