Customer Success Manager
Benefits
Unlimited PTO
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Responsibilities:
- Build and nurture strategic partnerships with executive-level stakeholders.
- Manage onboarding, product implementation, and ongoing training.
- Identify up-sell and cross-sell opportunities aligned with client needs.
Qualifications:
- 3-5 years in customer success or account management, preferably in SaaS.
- Strong communication, presentation, and analytical skills.
- Proficiency with CRM tools like Salesforce, Gainsight, or HubSpot.
Culture:
- Fast-paced, collaborative, and dynamic work environment.
- Focus on creativity, community, and professional development.
- Equal opportunity employer committed to diversity and inclusion.
Xsolla
Xsolla is a global commerce company providing tools and services to help video game developers fund, distribute, market, and monetize their games. With over 1,500+ game developer partners, they are headquartered in Los Angeles and focus on supporting indie to AAA studios.