Customer Success

Responsible for developing strategic relationships with client executive decision makers to ensure they receive the full value of the GPX software product, leading to full adoption, utilization, retention, and account growth. As a trusted advisor, learn client business needs and collaborate with consulting and support teams to craft unique solutions and execute on client goals, working with Juniper Square’s largest and most complex clients, providing insight into industry trends and product needs that drive the product roadmap. An exciting opportunity to create long-lasting relationships with private capital market clients worldwide while acting as their advocate and ensuring their needs are met. The ideal candidate will be ambitious, detail-oriented, organized, and results-oriented with excellent communication skills demonstrating empathy for clients and deciphering their needs. Tackle new challenges, embrace learning opportunities, and be passionate about the client experience.