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Job Overview:
- You will support patients through their at-home sleep test journey.
- You will answer questions and resolve obstacles to ensure test completion.
Accountabilities:
- Contact patients via phone, email, and SMS with guidance and follow-up.
- Develop engagement strategies and track performance metrics.
- Collaborate with clinical and support teams.
Requirements:
- At least 2 years of experience in customer service or patient engagement.
- Excellent communication and organizational skills.
- Proficiency with CRM systems.
Not specified
This company offers at-home sleep testing services for sleep apnea diagnosis. They focus on patient engagement and operational efficiency with a collaborative culture.