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What you’ll do:
- Provide high-quality operational and technical support.
- Act as a liaison between clients and internal teams.
- Manage and coordinate support tickets and case resolution.
Qualifications Education & Experience:
- Bachelor’s degree required, advanced degree preferred.
- 4+ years of experience in technical support or consulting roles.
- Experience supporting commercial cards or payment platforms.
Technical & Functional Skills:
- Strong technical aptitude to learn complex systems.
- Strong Excel skills for data analysis.
- Advanced proficiency in PowerPoint for presentations.
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