Maintain regulatory compliance and prevent losses to members and credit union.
Perform primary telephone support and assist members and employees through all support channels.
Solve practical problems and deal with a variety of situations exercising flexibility and sound judgment.
STCU is a top-performing credit union that emphasizes serving others and lifelong learning. They value employees who are committed, fun-loving, and want to make a difference in members’ lives, with core values including joyfulness, generosity, and belonging.
Troubleshoot and resolve issues related to customer transactions.
Manage transaction statements to perform reconciliations of company assets.
Develop, maintain, and improve operational policies, processes, and procedures to enhance efficiency.
Xapo Bank aims for economic freedom and wealth protection for all, regardless of location. They are a fully distributed team of over 130 employees, working remotely from 30+ countries, fostering a culture of hard work, global thinking, and mutual inspiration.
Support the generation and maintenance of operational reports
Assist in analyzing business requirements
Supporting internal team operations and leadership through communication materials and presentations
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey). We provide diverse IT and telecommunications services with over 5300 employees and focus on continuous growth across our four sites.
Provide troubleshooting and resolution for software, product, and technical issues.
Communicate clearly and professionally with clients through phone, email, and other support channels.
Facilitate knowledge articles to support client self‑service and internal team learning.
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. With over 125 years of experience and 21,700 employees across 30 countries, they specialize in data gathering, analysis, and fraud prevention. Experian prioritizes inclusive culture, employee well-being, and career development.
Monthly analysis of data to provide reporting globally regarding partner metrics
Biannual analysis of data to identify eligibility of partners within the program
Identify and validate business requirements with key stakeholders
Cayuse is a company that seems to provide services to clients, including data analysis and reporting. The job description emphasizes teamwork and contributing to team objectives.
You'll be a foundational part of our Client Support team, ensuring our software runs smoothly from the moment a new client is onboarded throughout their journey with us.
Use your technical skills to directly impact the online reputation and profitability of medical practices across the country.
Energized by solving technical puzzles and thrive on being the go-to expert, looking to grow into being a leader of the team and who makes clients successful.
Rater8, the healthcare industry’s leader in reputation management, helps medical practices establish pervasive online visibility. Based in the United States, rater8 is a rapidly growing healthtech innovator, serving over 25,000 providers at practices and hospitals of all sizes and specialties, and providing unlimited career growth and pay opportunities for its employees.
Build relationships and partnerships with key business stakeholders, staying current on their needs, challenges and strategies.
Gather, synthesize, and analyze complex data to recognize trends and extract insights across the business to support informed decisions.
Define operational support requirements and inputs by working with system solution owners and implementation teams to understand workflow strategic design and processes.
Ryan Specialty provides innovative solutions for insurance brokers, agents, and carriers. It is home to some of the brightest talent in the insurance industry and a multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers.
Provide high-quality support and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
Marqeta is a modern card issuing platform that empowers builders to bring innovative payment solutions to the world. They value the role their Production Support Engineers play in their service delivery chain and operate with a flexible first approach.
Conduct research and provide problem-solving support to the Customer Service Department, Brokers and Sales.
Provide efficient, courteous, professional quality service to Groups, Plan personnel and Brokers/Sales in a timely manner.
Ensure compliance with organizational and regulatory requirements.
They promise to go the extra mile for their team and community. Capital Blue Cross values your professional and personal growth by investing heavily in training and continuing education.
Planning, preparation and presentation of mail plans, and recommendations for new and current accounts.
Develop and implement client strategy, focusing on clients’ CRM and customer acquisition programs through direct mail and catalogs.
Maintain accuracy of reporting & integrity of customer service relationships with clients.
Belardi Wong is a data-driven, integrated marketing and creative solutions firm focused on driving revenue, profit, and customer growth for DTC brands and retailers. They are a leading full-service marketing provider celebrating 25+ years of growth and innovation.
Provide advanced analytical, reporting, and problem‑resolution support across various departments.
Partner with operational, technical, clinical, and compliance teams to analyze trends and optimize processes.
Leverage technical acumen, including FACETS and reporting tools, to drive improvements and ensure compliance.
Capital Blue Cross is committed to providing exceptional service to their team and the community. They foster a flexible work environment where health and well-being are prioritized, valuing professional and personal growth through investment in training and continuing education.
Develops trusted advisor relationships with key accounts and customer stakeholders.
Resolves, escalates, and manages the resolution of challenging client requests and/or complex account demands.
Assesses customer needs, identifies customer requirements, and develops cohesive plans that improve the customer’s adoption of the Fleetworthy program.
Fleetworthy offers a technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. They are trusted by 75% of the top fleets in North America and are recognized across the industry for innovation and leadership.
Acts as an application administrator and subject matter expert (SME) for designated business applications.
Manages tickets, product configurations, and ongoing maintenance of assigned applications and services.
Develops and maintains detailed technical documents, including workflows, technical specifications, data analysis, and updating end to end system documentation.
Truliant's mission is to improve lives by putting their members first, providing great service and straightforward financial solutions. They strive to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Help manage and provide technical guidance for implementing new client websites.
Respond to client inquiries regarding bswift products, leveraging research to resolve issues.
Drive continuous process improvements and efficiencies.
Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide. Bswift reduces administrative burdens and frees HR teams to focus on creating thriving, people-first workplaces and they have been regularly named one of Chicago’s Best and Brightest Companies to Work For.
Serve as a primary point of contact between the analytics team and cross-functional stakeholders.
Partner with internal teams to translate business questions into well-scoped analytical projects.
Maintain and improve operational documentation, including reporting cadences, data dictionaries, and process workflows.
National Debt Relief helps consumers deal with overwhelming debt and is a trusted debt relief provider. They have helped over 450,000 people settle over $10 billion of debt and are rated A+ by the Better Business Bureau.
Intimately understand the operational construct of our integration partners to help them navigate how Anchorage Digital serves their operational needs; manage a team that provides day to day client servicing and inquiry management support for these partners.
Apply expertise in both institutional and retail crypto landscapes to anticipate client needs and advocate internally on behalf of our partners for product enhancements and services that serve a diverse user base with a white-glove service mindset.
In collaboration with GTM, operations, and technical teams, act as an owner in developing specialized processes and procedures to ensure our support model develops alongside the business strategy of our partners.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. They enable institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. With over 600 employees, Anchorage Digital values inclusivity and diversity, aiming to create a welcoming workplace where everyone feels respected and supported.
Manage requests for technical assistance and document resolutions using the ticketing system.
Prioritize and manage multiple concurrent support requests, contributing to technical documentation.
Resolve hardware, software, application, and system issues for faculty and staff across multiple locations.
Texas A&M AgriLife is the nation’s largest, most comprehensive agriculture program, composed of a college and four state agencies within The Texas A&M University System. With over 5,000 employees and a presence in every county across the state, they improve lives, environments and the Texas economy.
Strengthen the connection between Accounting and cross‑functional business partners.
Own routine monthly reporting and executive‑ready presentations.
Support ad hoc analysis that drives decision‑making across the business.
Wellbeam Consumer Health is creating the leading ecommerce-focused consumer wellness business, delivering value-added products that help people thrive. They are focused on dramatically accelerating existing brands as well as adding select, new digitally-native consumer wellness brands and is backed by American Pacific Group.
Seeking, gathering and analyzing information from internal and external stakeholders and subject matter experts.
Converting findings into meaningful documentation for agency leadership.
Communicating with business units at all levels of staff.
Allied Consultants, Inc. is an Austin-based firm with over 34 years of experience delivering technical and business professionals within Texas State Agencies. We value our consultants and are committed to providing an exceptional experience.
Handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance).
Be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.
Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns
Keeper Security is transforming cybersecurity for people and organizations globally. They are trusted by millions of individuals and thousands of organizations, and is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging.