Head of Client Onboarding Europe

What you'll own:

• Every new client from kickoff to month 3, including onboarding, launch, first results and handoff.
• A team of Account Strategists and SDRs, including account assignment, coaching, and hiring.
• The campaigns themselves, analyzing and fixing underperforming ones directly.

What success looks like:

• Month 1: Learn clients and processes, take over pod operations, join live onboardings.
• Month 3: Fully own the pod and its metrics, make first team decisions.
• Month 6: Run Intake independently and have launched improvements to onboarding, handoff, or hiring.

You'll fit if:

• You started hands-on in SDR/BDR, AE, CSM, or AM and went on to lead that function.
• You know at least one outbound channel from the inside: cold email, calling, or LinkedIn.
• You have managed a client-facing team, including hiring and letting people go.