Director, Global Sales Operations

What You’ll Do:

• Lead the Sales Operations function within the Revenue Operations org, managing a small, high-performing team focused on sales process, analytics, and systems.
• Partner with the VP of Revenue Operations to translate overall RevOps strategy into concrete Sales Ops roadmaps, priorities, and initiatives.
• Collaborate with the CRO, sales leaders, and channel leaders to identify operational gaps and opportunities, then design and implement solutions grounded in data.

What You’ll Bring:

• Proven success in a Sales Operations leadership role within high-growth B2B SaaS; experience in cybersecurity or infrastructure software is a plus.
• Demonstrated ability to build and scale sales forecasting, pipeline management, and sales process frameworks that improve predictability and performance.
• Deep, hands-on experience with CRM (e.g., Salesforce) and core GTM tools; able to translate business needs into practical system/process design and governance.

Outcomes: First 6-12 Months:

• Implement a standardized, RevOps-aligned forecasting and pipeline management framework for Sales that improves forecast accuracy and visibility across segments and regions.
• Design and roll out an end-to-end sales process (from lead to close) with clear stage definitions, exit criteria, and SLAs that improve conversion rates and shorten cycle times.
• Deliver a trusted suite of sales performance and pipeline dashboards that becomes the single source of truth for Sales leadership and ties into broader Revenue Operations reporting.