CS Operations Manager
Remote regions
GlobalBenefits
Unlimited PTO
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Role Overview:
- The CS Operations Manager will own and scale the systems and data infrastructure that the CS organization runs on.
- This role drives measurable improvements in retention visibility, operational efficiency, and cross-functional alignment.
- You will be the operational backbone of the CS team, building processes, explaining numbers, and landing programs.
Responsibilities:
- Administer the CS tech stack including Salesforce CRM, building automations and maintaining data integrity.
- Write SQL queries against BigQuery and GTM stack to build reporting layers for leadership.
- Support renewal motion and partner program operations by designing system automations and workflows.
Qualifications:
- 3-5 years of experience in CS Operations, Revenue Operations, or a technical role with Salesforce and SQL.
- Proven Salesforce experience building automations and flows; admin certification preferred.
- Demonstrated SQL capability to pull and manipulate data from GTM stack independently.
MagicSchool
MagicSchool is the premier generative AI platform for teachers. Over 7 million teachers worldwide have joined our platform, and we are a fast-growing company focused on social impact.