Provide exceptional customer support as the primary point of contact for Topps customers, resolving inquiries across products, orders, accounts, and services.
Deliver high-standard customer service through email, live chat, phone, and other channels, creating positive experiences with sound judgment and ownership.
Build trust and long-term relationships through clear communication, product knowledge, and consistent service while collaborating with cross-functional teams.
Fanatics builds a leading global digital sports platform, igniting the passions of sports fans through Commerce, Collectibles, and Betting & Gaming. With over 22,000 employees and a network of 900 sports properties, we are committed to enhancing the fan experience globally.
Respond to customer inquiries through live chat, WhatsApp, email, and other support channels, providing accurate and timely solutions.
Manage customer issues related to orders, logistics, website functionality, and general platform usage.
Handle complex customer escalations with professionalism, ownership, and a problem-solving approach.
Our partner is a technology-driven organization providing a global platform for customer experiences. They operate in a fast-paced, international environment with a collaborative culture and low-hierarchy structure.
Embody core competencies to create a seamless experience for Clients, Taskers, and Partners, prioritizing customer satisfaction with urgency and care.
Use insights from customer interactions to drive informed decisions and anticipate needs, maintaining a customer-centric approach.
Demonstrate ownership and disciplined curiosity in problem-solving, serving as a trusted resource to ensure optimal resolutions.
Taskrabbit is a marketplace platform that connects people with Taskers for everyday home tasks like furniture assembly and handyman work. The company has a hybrid workforce across the US and EU, with a collaborative, pragmatic, and fast-paced culture, and has been recognized as a Best Place to Work from 2022 to 2025.
Respond to a high volume of customer inquiries with accuracy and professionalism.
Troubleshoot customer issues and escalate to relevant departments as needed.
Maintain composure and efficiency in fast-paced environments while completing administrative tasks.
Asset Living is a third-party property management firm founded in 1986, managing multifamily, single-family, and student housing properties across the US. The company is fast-growing, values diversity, and is recognized as a Best and Brightest Place to Work, fostering a culture of unity and growth.
Consult customers via calls, email, and chat on all questions regarding our websites.
Resolve customer issues promptly to ensure retention and promote our services.
Maintain high service quality while analyzing customer emotions and adapting to difficult situations.
Social Discovery Group (SDG) solves loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms that connect people globally. The company employs a diverse international team of digital nomads working remotely worldwide, and has been recognized as a Great Place to Work (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues.
Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations.
Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.
Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.