Director, Work Design & Innovation

Lead Work Design & Transformation:

• Own a cohesive innovation agenda aligned to Mercury’s business strategy and People Team roadmap
• Collaborate with ELT and business leaders to spot high-leverage opportunities in org structure, governance, decision-making, and execution
• Design and execute pilots/experiments with clear hypotheses, KPIs, and rapid feedback loops

Champion AI Enablement & Adoption:

• Act as People Team and cross-functional sponsor for AI, identifying and prioritizing use cases that boost productivity
• Partner with Technology, Risk, Legal, and business teams to safely deploy AI workflows/tools, ensuring compliance, security, and real value
• Create practical guidelines, training, prompts, guardrails, and best practices for leaders, managers, and ICs to work effectively with AI

Drive Workflow, Role & Org Design:

• Lead end-to-end reviews of critical cross-functional processes: map current state, identify pain points, and design streamlined future states
• Advise on role clarity, spans-and-layers, org structures, and archetypes that enable strategy execution and scalability
• Provide thoughtful design input during restructures, capability builds, and growth phases ensuring changes are intentional, consistent, and well-landed